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AIserve

Automated customer service.

Overview

AIserve is a WhatsApp AI Automation service by SLV Group that empowers Malaysian SMEs and corporations to digitally transform their customer interactions. It automates customer service, lead capture, appointment scheduling, and order tracking through a multilingual AI chatbot with CRM integration for real-time engagement.

Key Features

  • Automate customer service, lead capture, appointment booking, and order tracking via WhatsApp.
  • Multilingual AI chatbot for broader customer communication.
  • CRM integration for seamless customer data management.
  • Real-time customer engagement to enhance service quality.

Media & Showcase

Success Stories

The solution has a proven deployment across 45 brands, with 150 AI agents currently in use.

Company Profile

Solution Type: Software / Platform (SaaS)

Company Name: SLV GROUP SDN. BHD.

Company Stage: SME

Year Founded: 2018

Team Size: 11-50

Technology Core

  • Natural Language Processing (NLP)

Industry Focus

  • Cross-Industry / General Business

Pricing Model

  • Subscription
Block B – Kelana D’Putra Condo, Jalan SS 7/26, SS7, 47301 Petaling Jaya, Selangor, Malaysia

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